Introduction
Koody, Inc. ("Koody", "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, store, and protect your information when you use our personal finance platform and related services (collectively, the "Services").
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
We collect different types of information depending on how you interact with the app. The information may be provided directly by you or collected automatically.
a. Information You Provide Directly
- Full name
- Email address
- Country of residence
- Preferred currency and time zone
- Account preferences
- Any information you enter manually into the app, such as bank names, account labels, transactions, budgets, or categories
- Information voluntarily provided during support interactions, surveys, or feedback
b. Financial and Transaction Data
To deliver budgeting and financial tracking features, you may provide:
- Manually entered transactions (amount, date, category, notes)
- Manually entered bank account data
- Uploaded bank statements (.csv files)
- Recurring income or expense schedules
- Tax-due tags on income
If you choose to connect your bank accounts through a secure integration, we may access:
- Account type and balance
- Transaction history
- Institution name
- Currency and metadata
We never store or have access to your actual bank login credentials.
c. Device and Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system and platform
- Usage activity and page interactions
- Access times and referring URLs
d. Cookies and Tracking Technologies
We use cookies, local storage, and other tracking technologies to:
- Authenticate your sessions
- Remember your preferences
- Analyze usage patterns
- Measure marketing performance
You can disable or manage cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Services
- Personalize your experience
- Sync and display your financial data
- Automate recurring transactions
- Help you track income and expenses
- Prevent fraud and unauthorized access
- Offer customer support
- Communicate updates and features
- Improve app performance
- Comply with legal requirements
- Generate anonymized insights for product development
How We Share Your Information
We do not sell your personal information. We may share data in these cases:
a. With Service Providers
Trusted third parties may help us provide:
- Cloud infrastructure
- Banking API services
- Customer support tools
- Payment processing
b. With Collaborators You Invite
If you share access with collaborators, they can view content you permit, such as accounts and transactions.
You can adjust or revoke collaborator access at any time.
c. For Legal and Safety Reasons
We may disclose data to:
- Comply with law or legal processes
- Prevent fraud or abuse
- Protect our rights or users
d. In Business Transfers
If we are involved in a merger, sale, or acquisition, your data may be transferred as part of the business.
Your Rights and Choices
You can:
- Access your data anytime
- Correct or update information
- Delete your account and data
- Opt out of marketing messages
- Control cookie usage
- Change collaborator permissions
To exercise your rights, contact us athello@koody.com.
Data Retention
We keep your data as long as needed to provide Services. If you delete your account:
- Access ends immediately or at the end of the billing cycle
- Your data is stored for a limited period of up to 90 days
- After that, it is permanently deleted unless legally required
Data Security
We protect your data through:
- End-to-end encryption
- HTTPS encryption
- Role-based access controls
- Secure third-party infrastructure
- Internal security reviews
While we take precautions, no system is fully secure. You are responsible for safeguarding your login credentials.
Children's Privacy
Our Services are not intended for users under 18. We do not knowingly collect data from children. If a child has submitted information, please contact us and we will delete it.
International Users
We are based in the United States and serve users globally. Your data may be processed in jurisdictions outside your own. We ensure compliance with international regulations, including GDPR and UK GDPR, where applicable.
Changes to This Policy
We may update this policy from time to time. If significant changes occur, we will notify you via email or in-app message. Continued use of the Services constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this policy, please contact us athello@koody.com.
Last Updated: May 20, 2025